Privacy Policy
Effective Date: February 2026
Timeloop ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
1. INFORMATION WE COLLECT
We collect information in the following ways:
- Email Signup Form: When you subscribe to our mailing list, we collect your email address to send you updates on launch dates, early-bird pricing, and new colors.
- Pre-Order/Purchase Information: When you place an order through our Shopify checkout, we collect information necessary to process your purchase, including name, email address, shipping address, and payment information (processed through Stripe).
We do not directly store payment card information; this is handled securely by Shopify and Stripe.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your pre-orders and shipments
- Send you email updates about Timeloop (if you subscribed)
- Respond to customer inquiries
- Comply with legal obligations
- Improve our website and products
3. DATA SHARING
Your information is shared only with:
- Shopify – our e-commerce platform that processes pre-orders and payments
- Stripe – our payment processor that handles payment processing
- As required by law or legal process
We do not sell, rent, or trade your personal information to third parties.
4. DATA SECURITY
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. You provide information at your own risk.
5. YOUR PRIVACY RIGHTS
Under California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed and to whom
- Delete personal information collected
- Opt-out of the sale of personal information
To exercise these rights, contact us at timeloop@jaychung.info
6. COOKIES
Our website does not use tracking cookies or analytics. We use minimal technical cookies necessary for website functionality.
7. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date."
8. CONTACT US
If you have questions about this Privacy Policy, please contact us at: timeloop@jaychung.info